Privacy Policy

Last Updated: December 9, 2025

1. Introduction
Welcome to Goveyra (“we,” “us,” or “our”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store https://store.goveyra.com (the “Site”) and when you make a purchase or interact with us.

If you have any questions or concerns, please contact us using the details provided in Section 11.

Data Controller
The data controller responsible for your personal information under this policy is:
Guangzhou Goveyra Trading Co., Ltd.
Contact email for privacy-specific matters: support@goveyra.com
Mailing Address: Room 101-111, Block B, Building 14, No.61 Daling Mountain Road, Tianhe District, Guangzhou, China

2. Information We Collect
A. Information You Provide Directly:

• Purchase Information: Name, billing/shipping address, email, phone number.
• Account Information: Username and password (if you create an account).
• Communication Information: Messages and contact details when you contact customer support.

B. Information Collected Automatically (Through Cookies & Tracking):

• Device & Usage Data: IP address, browser type, operating system, pages viewed, links clicked, dates/times of visits.
• Cookies Data: Please see our dedicated [Cookie Policy] section for details.

3. How We Use Your Information (Our Legal Basis Under GDPR)
We process your data based on the following legal grounds:

Purpose of Processing	Legal Basis
To process and fulfill your order, send confirmations and shipping updates.	Performance of a Contract
To respond to your customer service requests and manage returns.	Performance of a Contract & Our Legitimate Interest
To screen orders for fraud and ensure website security.	Our Legitimate Interest
To send you marketing emails (only if you have explicitly consented).	Your Consent
To comply with legal obligations (e.g., tax, accounting).	Legal Obligation

4. Your Rights Under Data Protection Laws (GDPR/CCPA etc.)
Depending on your location, you may have the following rights regarding your personal data:

• Right to Access & Data Portability: Request a copy of your data.
• Right to Rectification & Erasure: Request correction or deletion of your data.
• Right to Restrict or Object to Processing: Object to how we use your data.
• Right to Withdraw Consent: Withdraw marketing consent at any time.
• CCPA Rights: California residents have the right to opt-out of the “sale” or “sharing” of personal information and to limit the use of sensitive information.
  To exercise any of these rights, please contact us at support@goveyra.com.

5. Sharing Your Information
We share your data only with trusted third-party service providers under strict contracts:

• Payment Processors: Stripe, PayPal (your payment details are processed directly by them).
• Shipping & Fulfillment Partners: DHL, FedEx, or other logistics providers you select at checkout.
• Cloud Hosting & IT Services: Our website hosting provider.
• Email & Marketing Services: Klaviyo or Mailchimp (for order updates and, with consent, marketing).
  We do not sell your personal data to third parties for their independent marketing purposes.

6. International Data Transfers
Your information may be transferred to and processed in countries other than your own (e.g., our payment processor Stripe operates in the USA). We ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses.

7. Data Security & Retention
We implement industry-standard security measures. We retain your personal information only as long as necessary for the purposes stated, or to comply with legal obligations (e.g., retaining order records for tax purposes for 7 years).

8. Cookies and Similar Technologies
We use necessary, analytical, and marketing cookies. You can control cookies through your browser settings. For a detailed list and purposes, please see our [Cookie Policy].

9. Special Notice for California Residents
If you are a California resident, you can exercise your CCPA rights by:

1. Clicking the link “Do Not Sell or Share My Personal Information” on our website footer.
2. Contacting us directly at support@goveyra.com.

10. Changes to This Policy
We may update this policy. The “Last Updated” date at the top will indicate changes.

11. Contact Us
For questions, to exercise your rights, or to lodge a complaint, please contact our Data Controller at:
Email: support@goveyra.com